CUCM Migration Advisor — Webex Calling Migration Plans | UCPivot
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Upload your CUCM BAT export.
Get a migration plan for Webex Calling.

Stop spending weeks manually mapping CUCM config to Webex Calling. Upload your BAT export zip and get a complete, site-by-site migration plan — runbook, CSVs, and validation — in minutes.

Build My Migration Roadmap — $49 See All Tiers
Process

From BAT export to migration plan in 4 steps

1

Export from CUCM

Run a BAT export from your Cisco Unified Communications Manager. Export Phones, Users, Lines, CSSs, Hunt Groups, and Translation Patterns.

2

Purchase + Upload

Select a tier, complete checkout, and upload your BAT export zip file. We validate the contents and identify every CSV automatically.

3

Analysis

The advisor maps your CUCM configuration to Webex Calling — site by site, user group by user group, feature by feature — with rationale for every decision.

4

Migration Plan

Receive your deliverables: a human-readable runbook, Control Hub bulk CSVs, and (top tier) a validation report flagging where calling behavior would change.

About Your Consultant

Jim Pilgrim brings 20+ years of unified communications engineering to your migration.

✓ Hundreds of contact center deployments across enterprise, government, and service provider segments ✓ For federal contracting, see our sister company FS4USA LLC (SDVOSB, CAGE 3CZ80, UEI EKJLQ9JU1WE4) ✓ Deep expertise in Cisco UCCX → Webex Contact Center migration paths

Cisco UCCX 12.5 reaches end-of-life December 2027.

Get your CUCM migration planned before the migration wave drives up prices.

Free Tool

Want a quick migration cost estimate first?

The Migration Cost Calculator gives you an instant Webex CC tier recommendation, 3-year TCO estimate, and risk flags — free, in 5 minutes.

Try the free calculator →

Three tiers. One upload.

Analyze
$49

The artifact that gets change-management approval.

  • By-site, by-user-group, by-feature analysis
  • Source CUCM state documented for every element
  • Proposed Webex Calling configuration
  • Rationale for every translation decision
  • Confidence flags: clean map / needs review / manual
  • Human-readable migration runbook (PDF-ready)
Build My Migration Roadmap — $49
Analyze + Provision + Validate
$299

Zero surprises on cutover day.

  • Everything in Analyze + Provision
  • Validation loop: proposed config vs. CUCM intent
  • Flags where calling behavior would change
  • Pre-cutover risk report with remediation steps
  • Hunt group and call queue behavior comparison
  • Dial plan gap analysis
Get My Migration Validated — $299
Compatibility

What BAT export files do we process?

Export these from CUCM's Bulk Administration Tool. The advisor identifies CSV types automatically and flags any that are missing from your export.

Phones / Devices
Users
Directory Numbers
Calling Search Spaces
Hunt Groups
Call Queues
Translation Patterns
Route Groups
Route Lists
Gateways
Voicemail Profiles
Call Pickup Groups